COVID-19 Notice

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Update on May 19, 2020: We now accept walk-ins, pick-ups, and drop-offs between the hours of 10:30 AM and 2:00 PM. Please remember to wear a face covering for both your safety and ours.

Update on May 12, 2020: The Safer at Home Order has been extended past May 15, 2020. We plan on implementing a policy for safe drop-offs and picks-ups in the near future.

Update on April 10, 2020: The Safer at Home Order has been extended to May 15, 2020.


To best comply with Los Angeles County’s Safer at Home Order, we no longer accept walk-ins, pick-ups, or drop-offs until further notice.

If you have a data loss issue, please contact us via phone or email for instructions on how to mail in your media device for recovery.

If you prefer to drop your media device off at our office in person, you can wait until the Order is lifted. The issue with your device will not worsen so long as the device isn’t powered on or tampered with. The Order has no firm expiration date, but its restrictions will be gradually relaxed over time is scheduled to lift on April 19 May 15, 2020, but that date may change as the situation with COVID-19 changes.

ASAP Data Recovery is classified as an Essential Business by section 13.(h) of the Order.

Thanks so much and stay safe!