Your service request submitted successfully. We will contact you within 3 business hours.
To expedite your service for nominal fee, please select one of following data recovery service plans below. Otherwise select Economical Data Recovery service plan for Free Diagnostic and Free Evaluation.
Print the shipping label and mail with the media
service number: ADR-18686
To proceed with your data diagnostic process please print this form and include it with the media.
ASAP Data Recovery
21133 Victory Blvd., Suite 209
Canoga Park, CA 91303
service number: ADR-18686
We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over those other websites. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
The client authorizes ASAP Data Recovery to conduct an evaluation of the media supplied to determine the nature of the damage and provide a recovery cost and timing. The client authorizes ASAP Data Recovery, its employees, and agents, to receive, transport, and have work performed on said media/equipment/data to, from and between different facilities as necessary. The client authorizes ASAP Data Recovery to perform any and all measures necessary to recover data from this media and or equipment.
The client is the legal owner or authorized representative of the legal owner of the property and all data contained therein sent to ASAP Data Recovery. In most cases the original drive can be returned to the customer, if requested. In cases where the drive is repaired in our "clean-room" environment the drive will only be returned if physically possible and only upon client request. Any property or equipment left with ASAP Data Recovery for a period of 30 days (or more) without any ongoing communication (for example, but not limited to, unrecoverable media, client cancellation, pending client approval etc.) will be destroyed or recycled, at which time, ASAP Data Recovery shall have no liability to the client or any third party.
ASAP Data Recovery shall not be liable for any claims regarding the physical functioning of equipment/media or the condition or existence of data on storage media supplied before, during or after service. In no event will ASAP Data Recovery be liable for any loss of data or loss of revenue or profits or any special, incidental, contingent, or consequential damages, however caused, before, during or after service even if ASAP Data Recovery has been advised of the possibility of damages or loss to persons or property. ASAP Data Recovery liability of any kind with respect to the services, including any negligence on its part, shall be limited to the contract price for the services. Client and ASAP Data Recovery agree that the sole and exclusive remedy for unsatisfactory work or data shall be, at ASAP Data Recovery option, additional attempts by ASAP Data Recovery to recover satisfactory data or refund (partial or full) of the amount paid by the client. The parties acknowledge that the price of ASAP Data Recovery services would be much greater if ASAP Data Recovery undertook more extensive liability. Client is aware of the inherent risks involved in data recovery, including without limitation, risks due to destruction or damage to the media or data and inability to recover data, or inaccurate or incomplete data recovery, including those that may result from the accidental damage caused by general usage of recovery equipment. ASAP Data Recovery will not be held responsible or liable for the above risks. To perform data recovery on any type of external hard drive or device, ASAP Data Recovery may be required to open the external enclosure. ASAP Data Recovery will not be liable or responsible for any warranties that may be voided during or as a result of this process. If the client purchases a new external hard drive from ASAP Data Recovery in order to furnish recovered data, ASAP Data Recovery will be liable for data loss due to media failure for 10 days from the recovery date, customer pickup or delivery date, whichever comes later. No liability is given for accidental damage, user error or customer supplied media or drives.
ASAP Data Recovery agrees not to disclose any and all information or data files supplied with, stored on, or recovered from client equipment except to employees or agents of ASAP Data Recovery subject to confidentiality agreements or as required by law.
Payment is due in full upon completion of successful recovery, prior to release of data whether shipped, picked up or uploaded. The client is financially responsible, if applicable, for all shipping costs to and from ASAP Data Recovery Cashier Check, Money Order, Cash or Credit Cards (VISA, MasterCard, American Express and Discover) are welcome. It is ASAP Data Recovery�s discretion whether the recovery can be performed at a logical or physical recovery cost. If client chooses not to proceed with the recovery and requests the failed drive back, shipping costs will be provided by the client.
ASAP Data Recovery makes no warranty, express or implied, and ASAP Data Recovery disclaims any warranty of any kind, including any warranty of merchantability or fitness for a particular purpose.
The parties shall submit all disputes relating to this Agreement (whether contract, tort or both) to mediation, in accordance with the Rules of the American Mediation Association. Either party may enforce the award of the mediator in a Court of competent jurisdiction. The parties understand that they are waiving their rights to a jury trial. The mediation shall take place in the Country in which the ASAP Data Recovery laboratory performing the services is located and the laws of the State in which such laboratory is located shall apply. By mailing the drive or failed device to ASAP Data Recovery the Client acknowledges that they have read and understand the Terms and Conditions listed above.
ASAP Data Recovery may change this policy by updating this page. You should check this page from time to time to ensure that you are happy with any changes. If you have any questions about our privacy policies or wish to update any of the personal information you have provided to us, contact the privacy officer at firstname.lastname@example.org.