Terms and Conditions

Legal
ASAP Data Recovery services are provided “as is,” without warranty of any kind, either expressed or implied, including and without limitation to any warranty for information, services, or products provided through or in connection with the service, including and without limitation to any results obtained through the service. Specifically, ASAP Data Recovery disclaims any and all warranties, including and without limitation (a) any warranties concerning the availability, accuracy, or content of information, products, or services and (b) that you agree that use of the service is entirely at your own risk.

This disclaimer of liability applies to any damages or injury caused by any failure of performance, error, omission, interruption, deletion, defect, delay in operation or transmission, computer virus, communication line failure, theft, destruction, unauthorized access to, alteration of, or use of record, whether for breach of contract, negligence, or under any other cause of action. You specifically acknowledge that ASAP Data Recovery is not liable for the defamatory, offensive, or illegal conduct of other users or third parties and that the risk of injury from the foregoing is entirely your responsibility.

ASAP Data Recovery, its owner(s), hosting company, or anyone else affiliated in any way to ASAP Data Recovery will not be liable for any direct, indirect, incidental, special or consequential damages arising out of use of the service or inability to gain access to or use the service or out of any breach of any warranty. You hereby acknowledge that the provisions of this section will apply to all content on the service.

You agree to indemnify and hold ASAP Data Recovery, its owner(s), and any of its affiliates harmless from any dispute which may arise from a breach of terms of this agreement. You agree to hold ASAP Data Recovery harmless from any claims and expenses, including reasonable attorney’s fees and court costs, related to customer’s violation of this agreement, including the terms of service or any content placed on the service by you.

ASAP Data Recovery is not responsible for loss of profit or any direct, indirect, special, incidental, or consequential damage occurring during or after data recovery. ASAP Data Recovery will also not be held responsible or liable for any damage to computers, macs, laptops or any other hardware aside from hard drives left in our possession.

Website
By entering and or navigating through this website, you expressly agree to be bound by this agreement. The information and the resources contained on and accessible through this website and its servers are made available by ASAP Data Recovery, and are subject to your agreement to the terms and conditions expressed here.

Permission to copy, distribute, publish, reproduce, transfer, or otherwise use any materials contained in this Web site should be requested through our contacts page.

This publication is provided “as is” without warranty or guaranty of any kind, either expressed or implied, including, and not limited to, implied warranties of merchant ability, fitness for any matter, or non-infringement.

Not all data loss situations are recoverable and not all data recoveries are successful, regardless of the company or method used. The author(s) of all content and documentation found on this website and its servers are not responsible for any direct or consequential losses due to the use of the information contained herein.

Mechanical Failures
If your (the customer’s) media device has one or more malfunctioning mechanical components, including but not limited to a damaged or malfunctioning mass storage controller device, stuck or malfunctioning read/write heads, a fried or malfunctioning printed circuit board, or a malfunctioning motor stock, ASAP Data Recovery reserves the right to transport said media device, as it deems necessary, by mail or otherwise, to other facilities for repairs or additional analysis.

Fees & Deadlines
Following receipt of your diagnostic results, you are required to either (a) give ASAP Data Recovery a formal “go ahead” (and submit a down payment, if necessary) to begin work on your case, or (b) cancel the service, within one week. ASAP Data Recovery will impose upon you a $10 device storage fee for each week that elapses after the first. If your media device is a RAID configuration or ASAP Data Recovery is in possession of more than one of your media devices each time this fee must be applied, this fee is applied on per drive (or per unit) basis. If two consecutive weeks elapse without payment, your media device becomes property of ASAP Data Recovery, will be low-level formatted (when possible), and may be recycled, used for donor parts, sold, or destroyed at any time without your consent.

If the recovery is successful, you are required to either (a) submit your payment and provide ASAP Data Recovery with a “transfer device” to copy all your recovered data over to, or (b) claim the results are unsatisfactory and cancel the service, within one week. ASAP Data Recovery will impose upon you a data storage fee proportional to the total size of the recovered data ($10 per terabyte, rounded to the nearest terabyte) for each week that elapses after the first. If two consecutive weeks elapse without payment, the recovered data will be permanently deleted from ASAP Data Recovery’s servers.

After your recovered data is copied over to your “transfer device,” you must pick up the device from ASAP Data Recovery’s lab in person within one week. After one week, your device becomes property of ASAP Data Recovery, will be low-level formatted (when possible), and may be recycled, used for donor parts, sold, or destroyed at any time without your consent.

If at any point you cancel the service, you are required to pick up your media device from ASAP Data Recovery’s lab in person within two weeks. After two weeks, your media device becomes property of ASAP Data Recovery, will be low-level formatted (when possible), and may be recycled, used for donor parts, sold, or destroyed at any time without your consent.

If you are unwilling or unable to pick up your media device or “transfer device” from ASAP Data Recovery’s lab in person, you may request that ASAP Data Recovery ship it back to you, but will be required to pay ASAP Data Recovery a shipping and handling fee to cover all expenses pertaining to your request before the device can be shipped.

ASAP Data Recovery reserves the right to extend any of the above deadlines and/or waive any or all device storage, data storage, or shipping and handling fees, during the lifetime of this agreement, at its sole discretion.

All applicable device storage, data storage, and shipping and handling fees must be paid in full prior to the release of your media device or recovered data.

ASAP Data Recovery can low-level format, recycle, and/or destroy your media device at your request, at any time, and at no cost.