Begin Your Recovery

Please fill out the form below as thoroughly as you can for a free consultation and price estimate over the phone (within three business hours). Fields marked with an asterisk (*) are required.

The information you provide is only used to assist you and will never be sold to a third party.

First Name (Required)

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Last Name (Required)

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Company

Address

City

State

Zip Code

Phone Number (Required)

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Referred By

Email (Required)

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What kind of device do you have?

Manufacturer (Western Digital, SanDisk, Kingston, etc.)

Model Number (Hard Drives Only)

Operating System/Format

Capacity/Size (in MB, GB, or TB)

Briefly describe the events leading up to the failure

What recovery attempts have been made?

Please list the names of files and folders that are needed most

Request Type

Personal

Business

I have read and agree to the Terms and Conditions.

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Your service request submitted successfully. We will contact you within 3 business hours.

To expedite your service for nominal fee, please select one of following data recovery service plans below. Otherwise select Economical Data Recovery service plan for Free Diagnostic and Free Evaluation.

Print the shipping label and mail with the media

Phone Number:
Email:
Service Number: ADR-20401

Economical Data recovery - A FREE diagnostic provided within two business days after your media device arrives at our office and actual data recovery within an estimated seven business days.

Standard Data recovery - $99 fee - Expedite the diagnostic and recovery process for a nominal fee! Diagnostics will be completed within a single business day after your media device arrives at our office and actual data recovery will take en estimated five business days.

Express Data recovery - $199 fee - Diagnostics will be completed within six business hours after your media device arrives at our office and actual data recovery will take an estimated four days.

Priority Data recovery - $299 fee - Diagnostics will be completed within four business hours after your media device arrives at our office and actual data recovery will take an estimated four business days.

Critical Data recovery - $399 fee - Diagnostics will be completed within four hours after your media device arrives at our office and actual data recovery will take an estimated four business days. Also, a customer service representative will update you periodically on the status of your data recovery case.

Emergency Data recovery - $899 fee - Diagnostics will be completed within four hours after your media device arrives at our office and our engineers will work nonstop, day and night, until your data is successfully recovered. Also, a customer service representative will update you periodically on the status of your data recovery case.
*** We have a huge inventory of parts and donor drives in stock, so there should be absolutely no delays in the recovery process.

Emergency First Response Data recovery - $1499 fee - Recommended if the data you lost is business-related. If you select this data recovery service plan, the recovery of your data will become our utmost priority. Diagnostics will be completed within a mere three hours (usually much sooner) after the media device arrives at our office. We will assign our highly trained First Response engineers, who are accustomed to working under pressure, to work nonstop, day and night, until your data is successfully recovered. Also, a customer service representative will update you frequently on the status of your data recovery case.
*** We have a huge inventory of parts and donor drives in stock, so there should be absolutely no delays in the recovery process.

RAID Emergency Data recovery - $2999 fee - Recommended if the data you lost is business-related and was stored in drives under a RAID configuration. If you select this data recovery service plan, the recovery of your data will become our utmost priority. Diagnostics will be completed within a mere three hours (usually much sooner) after the media device arrives at our office. We will assign our highly trained RAID engineers, who are specialized in data recovery involving drives under RAID configurations, to work nonstop, day and night, until your data is successfully recovered. Also, a customer service representative will update you frequently on the status of your data recovery case.
*** We have a huge inventory of parts and donor drives in stock, so there should be absolutely no delays in the recovery process.

Ship To

To proceed with the diagnostic process, please print this form and include it with your media device.

ASAP Data Recovery
21133 Victory Blvd., Suite 209
Canoga Park, CA 91303

Service Number: ADR-20401
Service Requested: Here is a test service oh lord

ASAP Data Recovery Online Privacy Policy

This privacy policy sets out how ASAP Data Recovery uses and protects any information that you give us when you use this website.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Personal information

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over those other websites. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Authorization

The client authorizes ASAP Data Recovery to conduct an evaluation of the media supplied to determine the nature of the damage and provide a recovery cost and timing. The client authorizes ASAP Data Recovery, its employees, and agents, to receive, transport, and have work performed on said media/equipment/data to, from and between different facilities as necessary. The client authorizes ASAP Data Recovery to perform any and all measures necessary to recover data from this media and or equipment.

Legal Rights

The client is the legal owner or authorized representative of the legal owner of the property and all data contained therein sent to ASAP Data Recovery. In most cases the original drive can be returned to the customer, if requested. In cases where the drive is repaired in our "clean-room" environment the drive will only be returned if physically possible and only upon client request. Any property or equipment left with ASAP Data Recovery for a period of 30 days (or more) without any ongoing communication (for example, but not limited to, unrecoverable media, client cancellation, pending client approval etc.) will be destroyed or recycled, at which time, ASAP Data Recovery shall have no liability to the client or any third party.

Limited Liability

ASAP Data Recovery shall not be liable for any claims regarding the physical functioning of equipment/media or the condition or existence of data on storage media supplied before, during or after service. In no event will ASAP Data Recovery be liable for any loss of data or loss of revenue or profits or any special, incidental, contingent, or consequential damages, however caused, before, during or after service even if ASAP Data Recovery has been advised of the possibility of damages or loss to persons or property. ASAP Data Recovery liability of any kind with respect to the services, including any negligence on its part, shall be limited to the contract price for the services. Client and ASAP Data Recovery agree that the sole and exclusive remedy for unsatisfactory work or data shall be, at ASAP Data Recovery option, additional attempts by ASAP Data Recovery to recover satisfactory data or refund (partial or full) of the amount paid by the client. The parties acknowledge that the price of ASAP Data Recovery services would be much greater if ASAP Data Recovery undertook more extensive liability. Client is aware of the inherent risks involved in data recovery, including without limitation, risks due to destruction or damage to the media or data and inability to recover data, or inaccurate or incomplete data recovery, including those that may result from the accidental damage caused by general usage of recovery equipment. ASAP Data Recovery will not be held responsible or liable for the above risks. To perform data recovery on any type of external hard drive or device, ASAP Data Recovery may be required to open the external enclosure. ASAP Data Recovery will not be liable or responsible for any warranties that may be voided during or as a result of this process. If the client purchases a new external hard drive from ASAP Data Recovery in order to furnish recovered data, ASAP Data Recovery will be liable for data loss due to media failure for 10 days from the recovery date, customer pickup or delivery date, whichever comes later. No liability is given for accidental damage, user error or customer supplied media or drives.

Confidentiality

ASAP Data Recovery agrees not to disclose any and all information or data files supplied with, stored on, or recovered from client equipment except to employees or agents of ASAP Data Recovery subject to confidentiality agreements or as required by law.

Payment

Payment is due in full upon completion of successful recovery, prior to release of data whether shipped, picked up or uploaded. The client is financially responsible, if applicable, for all shipping costs to and from ASAP Data Recovery Cashier Check, Money Order, Cash or Credit Cards (VISA, MasterCard, American Express and Discover) are welcome. It is ASAP Data Recovery�s discretion whether the recovery can be performed at a logical or physical recovery cost. If client chooses not to proceed with the recovery and requests the failed drive back, shipping costs will be provided by the client.

Warranty

ASAP Data Recovery makes no warranty, express or implied, and ASAP Data Recovery disclaims any warranty of any kind, including any warranty of merchantability or fitness for a particular purpose.

Agreement

The parties shall submit all disputes relating to this Agreement (whether contract, tort or both) to mediation, in accordance with the Rules of the American Mediation Association. Either party may enforce the award of the mediator in a Court of competent jurisdiction. The parties understand that they are waiving their rights to a jury trial. The mediation shall take place in the Country in which the ASAP Data Recovery laboratory performing the services is located and the laws of the State in which such laboratory is located shall apply. By mailing the drive or failed device to ASAP Data Recovery the Client acknowledges that they have read and understand the Terms and Conditions listed above.

Policy Revisions

ASAP Data Recovery may change this policy by updating this page. You should check this page from time to time to ensure that you are happy with any changes. If you have any questions about our privacy policies or wish to update any of the personal information you have provided to us, contact the privacy officer at privacy@asapdatarecovery.com.