Terms and Conditions

Legal

ASAP Data Recovery services are provided “as is,” without warranty of any kind, either expressed or implied, including and without limitation to any warranty for information, services, or products provided through or in connection with the service, including and without limitation to any results obtained through the service. Specifically, ASAP Data Recovery disclaims any and all warranties, including and without limitation (a) any warranties concerning the availability, accuracy, or content of information, products, or services and (b) that you agree that use of the service is entirely at your own risk.

This disclaimer of liability applies to any damages or injury caused by any failure of performance, error, omission, interruption, deletion, defect, delay in operation or transmission, computer virus, communication line failure, theft, destruction, unauthorized access to, alteration of, or use of record, whether for breach of contract, negligence, or under any other cause of action. You specifically acknowledge that ASAP Data Recovery is not liable for the defamatory, offensive, or illegal conduct of other users or third parties and that the risk of injury from the foregoing is entirely your responsibility.

ASAP Data Recovery, its owner(s), hosting company, or anyone else affiliated in any way to ASAP Data Recovery will not be liable for any direct, indirect, incidental, special or consequential damages arising out of use of the service or inability to gain access to or use the service or out of any breach of any warranty. You hereby acknowledge that the provisions of this section will apply to all content on the service.

You agree to indemnify and hold ASAP Data Recovery, its owner(s), and any of its affiliates harmless from any dispute which may arise from a breach of terms of this agreement. You agree to hold ASAP Data Recovery harmless from any claims and expenses, including reasonable attorney’s fees and court costs, related to customer’s violation of this agreement, including the terms of service or any content placed on the service by you.

ASAP Data Recovery is not responsible for loss of profit or any direct, indirect, special, incidental, or consequential damage occurring during or after data recovery. ASAP Data Recovery will also not be held responsible or liable for any damage to computers, macs, laptops or any other hardware aside from hard drives left in our possession.

Website

By entering and or navigating through this website, you expressly agree to be bound by this agreement. The information and the resources contained on and accessible through this website and its servers are made available by ASAP Data Recovery, and are subject to your agreement to the terms and conditions expressed here.

Permission to copy, distribute, publish, reproduce, transfer, or otherwise use any materials contained in this Web site should be requested through our contacts page.

This publication is provided “as is” without warranty or guaranty of any kind, either expressed or implied, including, and not limited to, implied warranties of merchant ability, fitness for any matter, or non-infringement.

Not all data loss situations are recoverable and not all data recoveries are successful, regardless of the company or method used. The author(s) of all content and documentation found on this website and its servers are not responsible for any direct or consequential losses due to the use of the information contained herein.

Mechanical Failures
If your (the customer’s) media device has one or more malfunctioning mechanical components, including but not limited to a damaged or malfunctioning mass storage controller device, stuck or malfunctioning read/write heads, a fried or malfunctioning printed circuit board, or a malfunctioning motor stock, ASAP Data Recovery reserves the right to transport said media device, as it deems necessary, by mail or otherwise, to other facilities for repairs or additional analysis.

“No Satisfaction, No Charge” Policy

ASAP Data Recovery employs a “No Satisfaction, No Charge” policy, described below.

Upon completion of a recovery, ASAP Data Recovery will generate a list of all recovered files and folders. When possible, any corrupted files will be sorted into a separate folder named “!Problem”. Depending on the type of recovered data, ASAP Data Recovery may also provide photo thumbnails, compressed and watermarked video clips, etc. as supplements. This material is collectively referred to as the “recovery sample” and is a good-faith representation of the actual recovered data.

You’ll have a reasonable amount of time (see applicable “Deadlines” below) to review the “recovery sample” prior to payment for the service in order to determine if the results of the recovery are satisfactory. Results can only be deemed unsatisfactory if one or more files or folders that were present and working on the media device prior to the data loss are missing or corrupted. Should they be unsatisfactory, you have the option of turning down the results and walking away without payment.

In that event that (a) 100% of the sectors of your media device are successfully recovered, and/or (b) any data corruption that contributed to the data loss is fully repaired or circumvented as determined by ASAP Data Recovery, you no longer have the option of turning down the results of the recovery and payment for the service is mandatory and due in full. This type of recovery is referred to as a “100% recovery”. As the name suggests, a “100% recovery” indicates a complete recovery with no missing or corrupted files/folders.

Deadlines

ASAP Data Recovery imposes the following deadlines relating to its services

  1. Following completion of diagnostics on your media device, you are required to either (a) give ASAP Data Recovery a formal “go ahead” (and submit a down payment, when applicable) to begin work on your case, or (b) cancel the service, within 7 calendar days.
  2. Following a successful recovery as deemed by ASAP Data Recovery, you are required to either (a) submit your payment for the service in full and provide ASAP Data Recovery with a “suitable transfer device” to copy your recovered data to, or (b) claim the results are unsatisfactory and cancel the service, within 7 calendar days. A “suitable transfer drive” is any media device with sufficient free space to hold all the recovered data.
  3. After your recovered data is copied to your “transfer device”, you must (a) pick up the device from ASAP Data Recovery’s office in person, (b) have a representative pick up the device on your behalf, or (c) pay an additional fee to have ASAP Data Recovery ship the device to you, within 7 calendar days.
  4. Following cancellation of the service, you must (a) pick up your media device from ASAP Data Recovery’s office in person, (b) have a representative pick up the device on your behalf, or (c) pay an additional fee to have ASAP Data Recovery ship the device to you, within 7 calendar days.

Failure to meet any of the above deadlines will result in your media devices, computers, charging cables, and any other items in ASAP Data Recovery’s possession becoming property of ASAP Data Recovery, at which point any media devices will be low-level formatted (when possible), and all items may be recycled, disassembled, used for parts, sold, or destroyed at any time without your consent.